PROCESS COMPLIANCE MONITORING
Materialising a manager's vision of having the processes in his organisation complied
Every organisation has a set of policies and procedures that needs to be followed at all times, and there are managers to ensure the same. However, many a time, these processes and procedures may be neglected due to various reasons. This can lead to minor or major implications for the institution. Process Compliance Monitoring (PCM) is a type of monitoring service which helps the company management to ensure that these process and procedures are followed at all times. Unlike other monitoring services which concentrate only on the technical aspects, PCM is more focused on the business processes of the institution. Our PCM operators at our monitoring station continuously follow up the concerned staff at your premises until a process or procedure has complied. In a situation where the staff is not willing to comply, the event will be automatically escalated to the appropriate managers at your organization. Therefore, our PCM system can be your second level of management that ensures everything is in order.
ABOUT US
Alarm New Zealand
Known for its scenic beauty, New Zealand is also a major Global innovation hub and is a solution provider for many advanced nations including the UK, Australia, Canada and the USA. The ALARM brand was launched in New Zealand in 1997 and ever since our company has helped set the standard for IP Alarm based Monitoring technologies. All communities in these countries attach a high priority to the safety and security of its people, assets and infrastructure where every business sector uses alarm monitoring to reduce wastage and process failure. ALARM's mission is to deliver the most robust and flexible “Alarm Switching” service for all our customers, ensuring the core network remains consistently reliable and sustainable. Our company is a quality service provider for its Fire, Security, Safety and Automation monitoring services and remains one of the most innovative broadband network access solution providers in the market today.
Alarm India
As an emerging major economy, India requires a premium national alarm monitoring service for Fire, Security, Safety and Automation. Our company was established in 2016 to meet this very need and is a joint venture between Alarm New Zealand and experienced local and international telecommunication's network professionals. Our key management and engineering staff has been trained overseas for several years and are able to bring the same technology and quality of service of Alarm New Zealand directly to India.
FOUNDER'S MESSAGE
NEVILLE CLIFTON
Founder, CEO & Director
Alarm New Zealand
Starting with New Zealand based Telecommunications engineering in the late 1980’s I have been involved in the Alarm Monitoring industry for over 30 years, mainly holding company positions as CTO & CEO where I gained strategic experience and knowledge of communication practices used in the Fire, Security, Medical and Automation sectors. This work has also included systems policy consultancy and training for government agencies including national FIRE, AMBULANCE and POLICE Emergency Services.
Our Company Logo is known as the “Star of Providence” which defines our core mission of anticipation, care, guidance, wisdom, integrity, perception, honesty and benevolence. It’s with these principles that we conduct our work, becoming the most effective Alarm Information & Technology cloud platform in INDIA today.
HOW IT WORKS
Anything that can be sensed electrically, electronically or mechanically can be connected to our network access device (NAD) and be monitored by us. We do a complete process compliance monitoring (PCM) bringing peace to your lives.
Can our system fail?
To ensure the quality of our service, we have redundant back up systems from our monitoring site to the server end. We also have a backup monitoring station in Auckland, New Zealand. In case of an emergency, our entire monitoring operation can be switched to New Zealand in less than 3.5 minutes. Also, our software will be constantly monitoring the health status of all the sensors and other network hardware, and will immediately notify you if there are any faults or failures in the entire system installed at the premises
How do we let you know?
As each situation can be different, you can give standing instruction on whom to contact in case of an event. You can define up to four levels of hierarchy, so if the designated person does not attend our call, we will contact the next person from the list as specified by you. We can also deploy external guards, police or firefighters in case of an emergency
The Process
The entire process is explained in the schematic diagram below
SERVICES WE OFFER
We provide fifteen different services that can provide you with peace of mind